Our Clients Say...

What You Can Expect
A Process Improvement Powerhouse

Lee Kuntz takes your most valuable asset — your team — and amplifies their continuous process improvement skills-and-will.

Her training and coaching help your team achieve your business goals with less time, talent, and resources wasted.

Why That Gets Results when others fail Tell us about your challenge

What You Get

  • The results you need within 3 months.
  • Answers to your specific challenges and goals.
  • Employees who have the skills-and-will to achieve those goals.
  • A certified thought leader with proven successes and experience in your sector.
  • A new culture of improvement.

Meet Lee

Benefits People Have Achieved

  • Recaptured over 4,000 work hours.
  • Full use of expensive technology.
  • Navigated the busiest day in company history successfully.
  • Achieved error-free results year after year.
  • Delivered to customers in half the time.
  • Created a culture of innovation and greater community focus.

Get Your Process Improvement Score

Do Any of These Pain Points Sound Familiar?

Tight budgets are causing overwhelming workloads.

We can help you add capacity and reduce error rates while staying within your budget.

Facilitating Large Process Improvement Projects >>

Demoralized teams can’t deliver the results you need.

We amplify your team members’ existing skills and transform them into agents who create real, measurable results.

Coaching Your Team to Success >>

Existing operations can’t meet board or community expectations.

Our specialization in transforming operations processes for organizations that serve their community consistently yields enhanced results.

Creating Winning Process Improvement Strategy >>

A big system investment requires a substantial results payback

We build your team’s skills-and-will to redesign systems that improve outcomes.

Inspiring Teams to “Walk the Talk” >>

Case Studies
Innovation in Action

Explore short case studies that demonstrate how our proven approach cures operational pain and creates
measurable improvement.

CAP Agency Builds Muscles to Deliver More Energy Assistance

Innovation Process Design coaches a community action team to find opportunities to do more for their community while better meeting government program requirements. Situation A community action agency…


Build Process and System Success through a One-time Process Investment

Given that the new system investment was going to be substantial, how could this foundation’s CFO lead the team to think dramatically differently to ensure the success of both the project and the overall investment?


Build Error-Free Scalability

It was one of their worst nightmares. With their recent growth, the organization’s double checks failed. Given the continued growth, how could they solve this problem ongoing?

Explore our Case Studies

Contact Lee today to discuss your challenge.