How to Reimage Business Processes for Software Implementation Success

Month: May 2020

How to Reimage Business Processes for Software Implementation Success

May 28, 2020 | 4:15 pm

Have you installed new software that was universally embraced and paid for itself quickly, perhaps even within 24 months?

Attaining widespread employee buy-in at an affordable price is a worthy but difficult goal. Yet as new software competes for funding with other good ideas, achieving this is important. Business process redesign can help philanthropic organizations realize this measure of success.

The Challenge

Philanthropic organizations replace software, including their big grantmaking systems, every five to twenty years. That makes sense, as the philanthropic industry is growing. Contributions to donor-advised funds totaled $37.12 billion in 2018. This represents an 86 percent increase in contributions over the past five years. The related grants increased likewise.

Growth in grantmaking often necessitates employing new tools to stay ahead of the workload. Leaders of philanthropic organizations need to build a strong case to justify investment in costly new software. The best-case scenario is when the new software pays for itself within 12 to 24 months. In order to achieve such a favorable return on investment, employees throughout the organization need to be open to change and willing to explore all that the software has to offer. Business process redesign engages employees in fully learning and embracing new software, inviting them to fully leverage it.

Business Process Redesign Impact

Recently, three experienced technology leaders and I spoke at a Technology Association of Grantmakers webinar about how to leverage business process redesign to promote software acceptance and a quick return on investment. Key points:

  • Including the right business process redesign steps in the new software install plan helps the team achieve success.
  • Each organization must identify key factors about its own situation before it can design steps to reimage how work is done.
  • Proven tools can help foundations identify the best process redesign steps for their unique situation.

Check out this new, free tool that can inform your thinking about software implementation: Business Process Redesign Steps for New Software Success.

Contact me, Lee Kuntz, at info@improveprocess.net for a no-cost discussion of your situation and recommended steps to redesign your business processes.

Foundations have realized substantial benefits from their new software investment through leveraging our business process transformation coaching and training. You can too!

Virtual Training Can Increase Capacity to Help Communities in Need

May 18, 2020 | 2:40 pm

The COVID-19 health crisis has created serious needs in nearly every community, and for the philanthropic and nonprofit organizations that serve those communities it has created a unique challenge: Organizations that were already working at capacity now see even more opportunities to carry out their mission, but they are struggling to find the resources to meet those needs. Disruptions caused by a move to remote work, declines in giving, and an unpredictable stock market are all making it more difficult for organizations to meet their goals.

Employees who were already 100% committed now find they need to commit 200%. So, where does that extra 40 hours come from? Increasing your organization’s capacity to have a positive impact on targeted populations is key at this time of scarce resources; and live, online, process improvement training and coaching is the perfect tool to help build organizational muscle while keeping staff safe.

Learn more at: Virtual Training Can Increase Capacity to Help Communities in Need

Hear Lee Speak: The Secret to Recapturing Foundation Time and Capacity

May 14, 2020 | 3:28 pm

Do your foundation staff face overwhelming workloads? Are you experiencing growing responsibilities but no funding to add staff? Are you taking heat for errors? Does your big technology investment need to be better utilized to get the promised ROI?

Philanthropic leaders can learn how some have cured such pain and become heroes to their staff, audit committees, and boards. One community foundation recaptured more than 60 percent of its working time and now delivers to their community both faster and more effectively.

First, hear the concepts that are getting results. Then, identify your opportunities to improve your foundation’s capacity to do more, delight the community, and get employees home at night.

No-cost webinar time and date: May 19, 2020 at 11 am to Noon central time.

Register in advance for this webinar:
https://zoom.us/webinar/register/WN_vn7C-UlNRRSsi20APGb4lQ
After registering, you will receive a confirmation email containing information about joining the webinar.

Cure Capacity Constraints Through Live Online Think Differently Process Transformation Training™

June 8, 2020 | 10:49 am

Many foundations are working deep into the night to get COVID-19 grants out. Thank you to those colleagues who are standing shoulder to shoulder with our nonprofits to help our community at this challenging time.

The good news for these community warriors is that they can take the first step to cure this capacity pain and achieve great results through our live online Think Differently Process Transformation Training™. This nuts-and-bolts, live online training is tailor-made for foundations.  Attendees have recaptured time, delivered error-free results in half the time, maximized use of expensive technology, and created a smooth flow between departments. The secret to their success? These foundations built their process muscles through our transformation training and coaching. Then they applied these skills for ongoing improvement.

Live online training dates: September 14-17, 2020. 1:00 pm-3:00 pm CT. Class limit: 8 attendees.

Included in the training:

  • Eight hours of live, online process improvement training and coaching just for foundations.
  • A license to our hardcopy training guidebook and our process transformation template.
  • Your solution to your process problem.
  • One-on-one conversation with Lee Kuntz, process transformation coach and trainer, about putting your new skills to work.

Registration deadline: September 4, 2020. Learn more or register at: Think Differently Process Transformation Training for Foundations – September Live Online Session

Contact Lee today to discuss your challenge.