Is your organization striving to work online to seamlessly serve your community? Likewise, my team has gone on a similar quest to effectively deliver our process improvement training and coaching in a live virtual format. I am delighted that the philanthropic organization we serve say my team’s virtual services are “efficient and effective in building the muscle and capacity needed to create meaningful change.” In this article, I share four essential elements we have incorporated into our virtual training and coaching events to create client success. Go Virtual to Improve Results During COVID-19 Emergency
As founder and president of Innovation Process Design, Lee Kuntz has spent over two decades using process improvement to solve the unique challenges faced by leaders of complex service organizations. Through expert training and coaching, she helps teams look at their work with new eyes, transform how work gets done, and create real results.