Services

Getting You to the Results You Need

We transform teams into agents of continuous process improvement by turning concepts into skills they actually — and successfully — use.

Process Transformation Package

Strengthening Process Improvement Muscle and Buy-In

  • We provide both our process improvement training and coaching to your team.
  • Our coaching and training, delivered live on-site, virtual and hybrid, develops your team’s skills and confidence.
  • Typically teams using this package improve process outcomes by 30% to 50%.

 

Diagnose Your Pain Point 

Process Improvement Training

The Knowledge Teams Need to Make Change Happen

  • Our training, delivered live on-site, virtually or hybrid, starts where your team is. Then we show each employee how to improve results by changing how work gets done.
  • Building a culture of learning and improvement means your team has the will to act and create real, measurable change.
  • We introduce sector-specific tools and tactics proven to cure pain and drive efficiency.

 

Training Real Time Upcoming Training Sessions

Process Transformation Coaching

Launching Large Initiatives
Turning Thorny Issues into Big Wins

  • Live on-site, virtual, and hybrid coaching develops your team’s skills and confidence.
  • We provide facilitation for large process improvement projects, ensuring that they deliver promised results.
  • We transform floundering process improvement initiatives into tangible actions that help you achieve your goals.

Process and Practice Learning and Evaluation

Accelerate data-based learning and measurable improvement

  • We evaluate processes and practices, generating recaptured capacity, improved service, and more equitable evaluation.
  • Obtain powerful quantitative and qualitative data to help make fact-based improvements.
  • Achieve real learning as a result of our deep training expertise.

Discover Your Team’s Process Opportunity Score

Process Improvement Speaking

Energized, Inspired, and Engaged

  • Lee’s entertaining stories — sometimes humorous, always inspiring — demonstrate how process design can dramatically improve results.
  • Attendees leave energized and equipped with quick tips to refine work processes and transform outcomes.
  • Attendees identify at least one concrete change they’re ready and willing to make to improve how work gets done.

Lee in Action Upcoming Speaking Events

We Start
Where You Are

And Get You Where You Need To Go
Find Out which Service Fits Your Situation

Our Clients Say...

Contact Lee today to discuss your challenge.