Process Management Opportunity

We use a proven process improvement methodology to consistently and successfully improve processes and results. This may include tools from proven methodologies like Lean Operations or Six Sigma. (Process Improvement Method)

We know how and when to use these process improvement approaches: emergency, traditional, and rapid improvement. (Process Improvement Approach)

We use project management tools, like written project plans and stage gates, to regularly and successfully implement our larger process improvement ideas. (Change Implementation)

We have an organization wide process improvement plan which includes roles, responsibilities, funding, and an agenda for controlling and improving our processes and our results. (Process Management Framework)

We have up-to-date, written procedures for all our critical processes. (Procedures)

We measure and compare the results of our key processes against our goals.These key indicators of process success may be in the form of a process scorecard. (Outcome Measurement)

We have identified leaders and teams who own, proactively manage, and improve the steps of our key processes. (Process Ownership)