As the new year begins, you may wonder whether there are ways your team can improve process. I am frequently asked about this, and based on my experience and certifications, I see critical feedback as a sign of a potential process improvement opportunity.
As an organization that seeks to make a positive impact on your community, you undoubtedly receive feedback from many parties. The kind of feedback you receive can help you pinpoint areas where process improvement might be both warranted and achievable.
Is any of this feedback familiar to you?
These parties all want you to do more with what you have. You can close your ears to this feedback, or you can treat this feedback as a golden opportunity to apply proven process improvement techniques that address the identified concerns. Taking a deep dive to assess your processes can enhance how work is done and can change outcomes for the better.
So, does your organization have an opportunity to improve process? If you have received critical feedback from any key parties, the answer is yes. To learn more about your team’s potential to improve the way your work is done, contact me to talk through what you see. Others have improved processes to better serve their community. You can too!
As founder and president of Innovation Process Design, Lee Kuntz has spent over two decades using process improvement to solve the unique challenges faced by leaders of complex service organizations. Through expert training and coaching, she helps teams look at their work with new eyes, transform how work gets done, and create real results. Contact Lee with questions or to talk about your situation and what you want to achieve.