Is one person in your organization performing a critical role, the responsibilities of which are not even known to others? Then you might appreciate this foundation’s success story.
Is your office in remote mode? So many teams are now working from home as we collectively battle the COVID-19 pandemic. Remote work can reduce personal and community health risk. Yet it can be unhealthy for your organization. Remote work can be slower and less accurate, impacting your organization and your community. A key question in this transition is: With this big change of unknown duration, how will your team continue to serve your community in a seamless way?
Teams that move to remote work find key risks.
o Paper piles of work are no longer visible, resulting in stalled or forgotten work.
o In-person double checks and communication may not happen, resulting in errors and embarrassment.
o Quickly made process adjustments to fit remote operations create the risk of errors and missed steps.
o Back-and-forth online communications may slow work down, consuming already tight capacity.
Remote work is an opportunity to redesign your processes to regain capacity, maintain quality, keep up speed, and preserve your reputation. Some organizations are using proven process transformation tools to achieve these goals. For example, as a result of our process transformation work, one foundation recaptured time while delivering error-free results for three years. This group became an effective cross-organization team, performing better and accomplishing more in a consistently high-quality manner.
Is this what you are looking for?
If your team is going remote, connect with process improvement coach Lee Kuntz about a live, online checkup for your key processes. We use our proven process transformation coaching, training, and tools to help you mitigate risk and deliver upon your organization’s commitments. Checking up on small processes can be done in a couple hours.
Contact Lee to discuss how your team can create a seamless transition to remote processes while maintaining and growing great results.
I am constantly beating my head against a brick wall! Our continuous improvement team delivers training, leaders listen, shaking their heads yes, and leave excited. When they go apply what they learned, they can’t seem to connect the dots – like we’re speaking a language they don’t understand. Perhaps Martian gibberish…
They contact us when the wheels fall off rather than for help with proactive improvement. This is NOT what I signed up for. I thought I was going to make a difference. But now it appears my job is on the line! HELP!
Hopeless in Boulder, CO
Gosh, sounds like you’re walking on a tight rope 50 feet in the air at a circus.
This is where continuous improvement leaders land when they aren’t receiving the needed support.
It’s time to assess the strengths and weaknesses of your continuous improvement program.
First question to assess your program: Do you have documented results that continuous improvement has generated? Hours saved? Errors decreased? Customers served faster?
Evidence Gets Support.
We teach our teams to outline results before and after the continuous improvement project. We have a template I can share with you.
Asking and answering key questions will help identify your program’s opportunities.
This approach generates a customized program to gain the support and turn your team into heroes.
There is hope. We have helped many continuous improvement leaders off the tight rope. They have successfully gained support and do the work they deserve. You can achieve this success too.