Case Studies

CAP Agency Builds Muscles to Deliver More Energy Assistance

Innovation Process Design coaches a community action team to find opportunities to do more for their community while better meeting government program requirements. Situation A community action agency…

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Redesigning the Grant Process with Effectiveness in Mind

Major growth can leave an organization’s processes feeling frail. Does this sound familiar? Read on to learn how a fast-growing community foundation implemented new processes to create capacity…

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Community Foundation Creates Powerful Scholarship Program

Is one person in your foundation performing a critical role, the responsibilities of which are not even known to others? Then you might appreciate this foundation’s success story….

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Streamline Through Effective, Paperless, Electronic Payments

How can this foundation make a clumsy, time-consuming, paper payment processes work during our busy season?

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Build Process and System Success through a One-time Process Investment

Given that the new system investment was going to be substantial, how could this foundation’s CFO lead the team to think dramatically differently to ensure the success of both the project and the overall investment?

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Build Scalability To Successfully Serve Community and Foster Equity

Community members were queuing up for services faster than this organization could handle. How could this nonprofit get in front of growth to enable them to foster racial equity?

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Creating a Culture of Engagement and Innovation

How was this foundation going to hear and empower employees to engage in improvement to prepare for growth?

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Build Error-Free Scalability

It was one of their worst nightmares. With their recent growth, the organization’s double checks failed. Given the continued growth, how could they solve this problem ongoing?

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Build Skills-and-Will to Improve Results

Operations saw process improvement projects fail – swirling for months, dying out unfinished or not delivering results. How would she deliver on this year’s ambitious goals?

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