How can this foundation make a clumsy, time-consuming, paper payment processes work during our busy season?
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Given that the new system investment was going to be substantial, how could this foundation’s CFO lead the team to think dramatically differently to ensure the success of both the project and the overall investment?
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Community members were queuing up for services faster than this organization could handle. How could this nonprofit get in front of growth to enable them to foster racial equity?
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How was this foundation going to hear and empower employees to engage in improvement to prepare for growth?
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Operations saw process improvement projects fail – swirling for months, dying out unfinished or not delivering results. How would she deliver on this year’s ambitious goals?
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It was one of their worst nightmares. With their recent growth, the organization’s double checks failed. Given the continued growth, how could they solve this problem ongoing?
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Innovation Process Design coaches a community action team to find opportunities to do more for their community while better meeting government program requirements. Situation A community action agency…
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